Business software for the Christmas hamper season
We built a solution for Hampers With Bite to manage hamper inventory and customer orders at Christmas time. The engagement served the needs of both corporate customers and other customers, with a clear focus on the business operation behind the seasonal offering.
Inventory and orders considered together
Our team focused on the connection between the hampers the business managed and the orders its customers placed. Treating these as connected concerns shaped a software brief around the information the customer needed to manage, rather than simply creating a promotional website.
A focused solution build
We delivered the inventory and order-management solution around that operating need. This engagement illustrates our approach to business software: understand the task, identify the information involved and build a solution around the customer’s work.
Applying the experience to a new engagement
Seasonal operations need a clear understanding of customers, stock and orders. For a new project, we start with the actual processes and systems involved, then agree the requirements and integrations that belong in the build. The diagram on this page illustrates this engagement’s scope; it is not an original system screenshot.
The challenge
Hampers With Bite needed business software to manage Christmas hamper inventory and customer orders for corporate and other customers.
The approach
Our team built the solution around the relationship between hamper inventory and customer orders, focusing on the operational work the business needed to manage during its Christmas season.
The contribution
We delivered an inventory and order-management solution for Christmas hampers, bringing two closely related business tasks into the scope of one system.
