Software is cheap now. Your customer service is the product. ↗
Opinion: AI has made software cheap to build and easy to copy. When anyone can clone your product, the only advantage left is how you treat the people who pay for it.
smallbizaustraliaSmallBiz Australia
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14 results for “Customer service”
Opinion: AI has made software cheap to build and easy to copy. When anyone can clone your product, the only advantage left is how you treat the people who pay for it.
Opinion: If AI removes enough jobs, it removes the customers who pay for everything, AI included. It's time to measure success by more than profit growth.
Opinion: AI will make the one-person billion-dollar company common. But security and reliability are still skills most founders don't have, and can't skip.
A quotes platform we designed, built and operate: server-rendered Next.js, PostgreSQL, an admin CMS, an Android app and an MCP interface for AI assistants.
Opinion: the PHP security emergency exposes a wider question about AI, accountability and the risks of putting our data, money and digital assets in one basket.
We brought SuitJet from concept to a connected booking platform, combining .NET, third-party APIs, payments, mobile apps and a coordinated brand.
Explore Life-Txt, a historical SMS affirmation service with a coordinated brand, website and mobile presentation.
We are an Australian small business with over 20 years of experience providing practical technology solutions. We understand your time, budget and everyday pressures.
Our service-booking platform brings branded booking journeys, maps, pickup scheduling and customer preferences into a responsive web experience.
Our workforce operations platform connects jobs, candidates, rosters and dispatch with AI-assisted scheduling and asset management.
Explore nine SmallBiz solutions spanning automotive marketplaces, monitoring, workforce dispatch, identity sharing, service booking and connected devices.
We designed and developed a service-management platform connecting inventory, staff scheduling and task workflows for a national service organisation.
A web-based media viewer within the Asset of Things ecosystem.
A car marketplace and enthusiast platform connecting buying, selling, showcasing and automotive research.
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